Refund & Cancellation Policy

Website Kendra allows users to create and manage a business website without making a payment.

No payment or subscription is required to create your website or use the features included in the free plan.

Certain features, including custom domain support and other premium functionality, require an active paid subscription.

Paid subscriptions are charged in advance according to the billing cycle selected at the time of purchase.

Paid subscriptions may automatically renew at the end of each billing period unless cancelled before the next renewal date.

By subscribing to a paid plan, you authorize the applicable payment provider to charge the subscription fee for each renewal period until the subscription is cancelled.

You can cancel your subscription at any time through your account dashboard or by contacting our support team.

When you cancel, automatic renewal is disabled and no further subscription charges will be made after the current billing period.

Your paid features will normally remain available until the end of the billing period that you have already paid for.

Subscription payments are generally non-refundable once the applicable billing period has started.

Cancelling your subscription does not automatically result in a refund for the unused portion of the current billing period.

For example, if you subscribe on the 10th of a month and cancel on the 20th, your subscription will normally remain active until the end of the paid billing period, but the payment already made will not be refunded.

If you believe that you have been charged more than once for the same subscription or have been charged due to a technical error, please contact our support team as soon as possible.

Eligible duplicate or erroneous charges may be reviewed and refunded at our discretion after verification.

If a subscription payment fails, premium features may be temporarily restricted until the outstanding payment is successfully completed.

Users are responsible for maintaining a valid payment method and sufficient funds for recurring subscription payments.

When a paid subscription expires after cancellation, custom domain functionality and other subscription-only features may become unavailable.

Your website content and business information will remain associated with your account, subject to our Terms & Conditions.

Where applicable, your website may continue to be available through a Website Kendra URL after the paid subscription ends.

In exceptional circumstances, Website Kendra may review refund requests individually. Any refund provided outside this policy is at the sole discretion of Website Kendra.

If you have questions about a payment, cancellation or refund, please contact us at support@websitekendra.com with your registered email address and relevant payment details.